Study the Global Virtual Team: Leadership, Trust, Training, Communication and Performance in Taiwan

The emergence of global teams have been caused by the globalization of the world economy. Multinational corporations carry out communication with their customers and employees in different nation, language, time zone, and geography that cause the formation of global virtual team (GVT). However, GVTs encounter many management challenges and conflicts as well. This study explores the approach of improving the effectiveness of a global team management practice. The study conducts a survey by issuing a list with 200 questionnaires to the members of global virtual teams in Taiwan. Some conclusions are as follows: 1. There is a positive relationship between leadership and decision quality, between trust and decision quality, and between training and decision quality. 2. Training has a significant positive effect on the team performance. 3. Synchronous communication has a better team performance than those of asynchronous communication.